Contact

Need to connect with the Office of the Registrar?

Find out who to contact or review our frequently asked questions (FAQs) about admissions, registration and records, and tuition billing.

Contact information

The Office of the Registrar offers remote and in-person services to students in all campuses Monday to Friday from 8:30 a.m. to 4:30 p.m.

Office of the Registrar

Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.

  • Barrie Campus: C170
  • Orillia Campus: A100
  • Owen Sound Campus: A145

Phone lines are open Monday through Friday, 8:30 a.m. to 4 p.m.

  • Phone: 705.722.1511
  • Fax: 705.722.5118

Registration and Records

  • Phone: 705.722.1511

Credit for Prior Learning

  • Phone: 705.722.1511
  • Fax: 705.722.1517

Admissions

Transcripts and course outlines

Graduation

Financial Aid and Awards

ONEcard

Students looking for support at any time are encouraged to access the following services online 鈥 available 24/7:

Other ways to connect with us

Frequently asked questions (FAQs)

Review the below frequently asked questions about admissions, registration and records, and tuition billing.

Have a question that isn鈥檛 answered here? Contact the Office of the Registrar.

Admissions

How do I know if I meet all admission requirements?兔子先生 Chevron

Full-time studies: Once you鈥檝e applied to ontariocolleges.ca, you will receive an acknowledgement package from 兔子先生. In this package, you will receive instructions on how to access MyGCLife where you can check to see if anything is outstanding.

Part-time studies: You will be advised when you apply/register.

What if I don鈥檛 meet the admissions requirements for my program?兔子先生 Chevron

Most subjects required for admission into postsecondary programs can be upgraded through your high school, at 兔子先生 or by mature student testing at 兔子先生.

Mature student test: If you are over 19 or were home schooled, you may write our admissions test in communications and mathematics. Please contact your nearest campus (it does not have to be the campus you will be attending.)

  • Barrie: 705.728.1968, ext. 1235 or email
  • Orangeville: 519.940.0331, ext. 5637 or email
  • Orillia (also for Midland and Muskoka): 705.325.2740, ext. 3002 or email
  • Owen Sound: 519.376.0840, ext. 2047 or email

The CPA test does not cover other requirements such as biology, chemistry or physics. There is a $30 testing fee payable in advance for each test.

Upgrading your courses at 兔子先生: To obtain information on how to upgrade at 兔子先生, please call one of the numbers listed above or call one of our other campus locations (Midland, Collingwood or Muskoka).

What is the Communications Placement Assessment?兔子先生 Chevron

Our students鈥 success is important to us. Students may choose to complete the Communications Placement Assessment (CPA) process to determine the college-level communications course appropriate to students鈥 language level, either Communications Essentials (COMM 1016) or an upper level communications course. If students choose not to complete the placement assessment, they must start with Communications Essentials.

Further information is available in acceptance packages or by visiting the Communications Placement Assessment (CPA) section of our website.

Even if you are not required to complete Communications Essentials, you will still be required to complete the mandatory number of communications courses to graduate from your program. The CPA test cannot grant you an exemption for graduation purposes.

I鈥檓 a mature student. Can I apply for a certificate or diploma program?兔子先生 Chevron

If you are age 19 or older as of the first day of classes and do not possess a high school diploma (OSSD) or the equivalent, you may be considered for admission to the college as a mature student to most programs.

Mature applicants must meet all program specific prerequisite courses, including English, math, biology, chemistry and physics (if applicable). In most instances, mature applicants may be allowed to write the admissions tests for English and math in lieu of having these Ontario secondary school credits or their equivalent.

Applicants are considered on an individual basis. Meeting the minimum admissions requirement does not guarantee entrance to a program.

Sample questions for the English and math admissions test can be found on our Testing Services website.

I鈥檓 a mature student. Can I apply for a degree program?兔子先生 Chevron

Mature applicants to degree programs must meet all of the following criteria:

  • must be 19 years of age or older by Dec. 31 of the year of admission (21 years of age or older for BScN applicants)
  • must not have been enrolled in a formal education program for at least one year prior to the beginning of degree studies (BScN, applicants must have been away from formal education for a minimum of two years)
  • must not have any recent unfavourable academic performance
  • must have demonstrated potential for success in degree studies through academic accomplishments
  • mature applicants must possess the published subject requirements or equivalents and submit official copies of transcripts from high school and any post secondary institutions attended
  • applicants must also provide a resum茅 outlining work and volunteer experience since full-time attendance at school

Please note that mature student testing is not applicable to degree-level programs.

When will I hear whether I鈥檝e been accepted?兔子先生 Chevron

Admission decisions/acceptance packages will be mailed out starting mid-February for fall intakes; mid-October for winter intakes and mid-January for summer intakes and will continue until all programs have filled. You can also check MyGCLife to see whether you鈥檝e been admitted (starting mid February for fall intakes).

My offer is conditional. What does this mean?兔子先生 Chevron

If your offer indicates 鈥渃onditional,鈥 this means you must meet the program admission requirements prior to the start of the program or we could revoke the offer. This includes maintaining your course averages/ GPAs, receiving final passing grades, completing high school (if under 19) or college/university (for graduate certificate programs), etc. For students currently attending high school, your grades will automatically be sent to us by ontariocolleges.ca. For students currently attending 兔子先生, you must maintain your program average and remain in good standing. Please check MyGCLife for your outstanding requirements.

My acceptance has been revoked. What does this mean?兔子先生 Chevron

Acceptances may be revoked for a number of reasons including: conditions have not been met for final acceptance; deadline to confirm has passed, etc. Applicants will be advised if they have not met final acceptance. Please contact the Registrar鈥檚 Office for further details at 705.722.1511

What if I can鈥檛 pay the full tuition and fees amount?兔子先生 Chevron

If you are a domestic student and cannot pay the fees in full by the due date, you may pay a non-refundable deposit of $250, or any amount more than $250.
If you do not pay full fees by the due date, any remaining balance for the term is due on day听11 of that term and a听late fee听will be applied to your account.

If you are an international student you are required to pay full fees prior to registration each semester. While you can secure your seat with a $2,500 payment in听semester one, the remainder of your fees must be paid prior to registration.听Semester two and beyond require full fees paid prior to registration.
If you do not pay full fees by the due date, you will not be able to select a timetable or register into classes and a听late fee听will be applied to your account.

When do I have to let 兔子先生 know I will be attending?兔子先生 Chevron

If you are accepted, you will receive an acceptance package that will include instructions on how to confirm your offer at ontariocolleges.ca. You must confirm your offer to one program stated in your acceptance letter and at ontariocolleges.ca in order to hold your seat in your program at 兔子先生.

What if I change my mind about attending?兔子先生 Chevron

Once registered, students are financially responsible for their program. In order to withdraw for a refund (or to back out fee assessments if fees are deferred), students must advise 兔子先生 in writing if they wish to withdraw from their program. The deadline to withdraw for a refund less the administrative fee is 10 days after the start of the term. This is also the deadline for students who deferred their fees to back out any fee assessments owing. Please refer to the important dates included in your acceptance package or on our website at important dates.

My program has been suspended. What does this mean?兔子先生 Chevron

兔子先生 has determined that there are not sufficient applications to successfully run this program. Applicants will be advised by letter as to their next steps. Next steps may include an acceptance to a winter intake or to an alternate program.

Please contact the Registrar鈥檚 Office for further details at 705.722.1511.

When are the rest of my fees due if I pay the deposit?兔子先生 Chevron

Domestic students

If you do not pay full fees by the due date, any remaining balance for the term is due on day听11 of that term.

Domestic fee deadlines by term:

  • Summer 2022 鈥 May 24, 2022
  • Fall 2022 鈥 Sept. 20, 2022
  • Winter 2023 鈥 Jan. 23, 2023
  • Summer 2023 鈥 May 23, 2023

International students

Full fees are due prior to registration. If full fees are not paid by the fee deadline, you will not be able to select a timetable or register into classes.

International fee deadlines by term:

  • Summer 2022 鈥 March 31, 2022
  • Fall 2022 鈥 July 28, 2022
  • Winter 2023 鈥 Dec. 1, 2022
  • Summer 2023 鈥 March 30, 2023
Are there any specific fees for my program?兔子先生 Chevron

Depending on your program, some additional fees may apply to cover your course material, technology, uniforms or other costs that are associated with your field of study. Please visit the program-specific fees page for details.


Registration and Records

How can I find out my student ID number?兔子先生 Chevron

The student ID number for full-time learners is located on your acknowledgement letter. For part-time learners, the student ID number is located on your part-time registration confirmation. Please note that student numbers will not be released over the phone by IT Support. If you have forgotten your student number, you will need to come to a registration office in person with photo ID* or alternatively you may email us with your full information (full date of birth, address, course or program name). We will then email you your student number.

When and where do I pick up my student card?兔子先生 Chevron

Information on how to submit your photo and get your ONEcard can be found on our ONEcard webpage.

I have not accessed my Banner account before. How do I activate my account?兔子先生 Chevron

After confirming your offer to a 兔子先生 program, you will have received a confirmation letter or letter of acceptance identifying the login and initial password for all student systems.

Part-time students who have registered for individual courses through听Continuing Education听will receive this initial password to the preferred email provided after completing the 兔子先生 student number application and/or on their confirmation of registration letter.

Be sure to register for password reset via听password manager听while you know your current password.

I鈥檓 having problems logging into my Banner account. How can I get help?兔子先生 Chevron

Please contact IT Support. Remember to include your nine-digit student number.

How can I get help navigating Banner, Blackboard and MyPath?兔子先生 Chevron

Helpful resources for systems are located in the section of . There are also regularly scheduled live video conference sessions you can take part in.

When is my registration date?兔子先生 Chevron

Registration dates for each term can be easily found on the important dates page of our website. To verify your specific registration date and time, select Check Registration Status in Banner. You can also watch this how-to video.

How and when do I reserve my seat?兔子先生 Chevron

If you have already paid a deposit for the academic year, you must reserve your seat each semester in order to register for classes. To do that, go to the Reserve your seat item under the Registration menu in Banner and indicate your plan to register for courses. Please select the appropriate term.

What happens if I don鈥檛 reserve my seat?兔子先生 Chevron

You need to reserve your seat to be able to see your registration day and time, and to be able to register for courses. If you don鈥檛 reserve by the deadline, you may risk losing your seat in the program. Please refer to the important dates section to view your deadline.

What if I change my mind after I reserve my seat?兔子先生 Chevron

There is no penalty for changing you mind after you reserve your seat. Fees are not assessed to your account until you register by selecting your actual timetable or courses. If you change your mind after you have selected your courses, you would be required to submit a withdrawal form and be subject to the withdrawal and refund policy and deadlines.

When will I receive my timetable?兔子先生 Chevron

After you have successfully registered, you may view your timetable online at any time. 兔子先生 reserves the right to alter course availability as well as the right to withdraw a student from a course if the student has failed a prerequisite. For this reason, you must check to see if any changes have been made online even after you have printed your timetable. It is essential that you do this before the start of classes and again at the end of add/drop.

You may not attend any courses you are not registered in 鈥 you will not receive a grade and will be required to retake and repay for the course in a future semester. You are expected to be attending ALL courses that are showing on your timetable. If you are not attending the course (because you already took it or you are getting an exemption but it has not been processed yet, etc.), you are required to drop or withdraw from it on Banner.

You will receive a grade for every course in which you are registered, even if you are not attending.

I have taken courses before or have exemptions from another school. Why is it telling me pick them?兔子先生 Chevron

While the registration process will recognize courses you have taken before or have exemptions for, it will still tell you that you need to pick 鈥渙ne communications course鈥 or 鈥渙ne General education course鈥 because that is what is recommended for your program that semester.

If you know that you have already taken that course, do not pick one and 鈥渙k鈥 the error message that will pop up telling you that you need one.

You are expected to be attending ALL courses that are showing on your timetable. If you are not attending the course (because you already took it or you are getting an exemption but it has not been processed yet, etc.) you are required to drop or withdraw from it on Banner.

You will receive a grade for every course in which you are registered, even if you are not attending.

I鈥檓 not following the normal program progression and/or I鈥檓 a transfer student with advanced standing. How do I determine what courses I need?兔子先生 Chevron

MyPath outlines all the courses you need to take to successfully complete your program. You should contact your program co-ordinator if you have any questions.

I鈥檓 supposed to be on co-op this term. Do I still need to register?兔子先生 Chevron

Yes, if this is a co-op semester for you, you still need to register in Banner.

What if I want to change my schedule?兔子先生 Chevron

Changes can be made to your timetable once Add/Drop opens (we cannot make any changes before that). See important dates for the exact date for this semester.

  • In Banner, click on 鈥渁dd/drop/withdraw鈥 (the link will not be visible until the morning add/drop opens)
  • View the for step by step instructions
  • Make sure you check your account summary as changes to your schedule may result in extra charges

Part-time students cannot drop courses in Banner and must complete a withdraw from part-time courses form.

Will I have the ability to add/drop online?兔子先生 Chevron

Yes, you will be able to add or drop courses online. Check important dates to verify the add/drop period for each semester. If you鈥檙e a first-year student, we recommend that you seek advice from your program co-ordinator prior to dropping courses.

Part-time students cannot drop courses in Banner and must complete a withdraw from part-time courses form.

When is the last day to add/drop a course?兔子先生 Chevron

The last day to add or drop a course to receive a refund is the 10th business day from the start of classes. See important dates for exact dates.

You will be able to withdraw from a course up to the 2/3 point in the semester (also see important dates for specific dates for your program). Beyond this date, you will receive a grade for your course.

Why was I removed from my course?兔子先生 Chevron

You are required to check your timetable prior to classes starting to ensure you are still eligible for these courses and that the courses you鈥檝e chosen had sufficient enrolment to run; if you鈥檝e failed a prerequisite course, you鈥檒l automatically be removed from ineligible courses

*Part-time students are required to pay the full amount for the course(s) at the point of registration.

Where do I get my booklist?兔子先生 Chevron

Once you register, you鈥檒l be able to see your booklist by clicking on the 鈥View booklist鈥 link in Banner鈥檚 Registration menu options.听For additional support, we encourage you to watch our instructional video.

You can also and order them online directly through 兔子先生 Stores.

What if I want to withdraw?兔子先生 Chevron

If you want to withdraw from just a few courses, you need to do this through the add/drop feature on Banner. Part-time students cannot drop courses in Banner and must complete a withdraw from part-time courses form.

If you want to withdraw from the entire program, you must do so in writing, and include a signature. This can be done by filling out the withdrawal form or sending a letter. Remember: Your signature is required.

You have until 4:30 p.m. on the 10th business day of the term to withdraw and receive a refund or have your balance owing adjusted. After this date, you will be responsible for paying the full semesters fees.

Between the 11th day and the last day to withdraw, you can withdraw from your program (your transcript will show a grade of WD beside all of your courses) but you are not eligible for any kind of refund

Check important dates to see the withdrawal dates specific to your program.

What are the varying forms of online delivery?兔子先生 Chevron

Room SLINE: Synchronous, meaning all students need to log on and participate at the day and time listed on your timetable.

Room ALINE/LINE: Asynchronous, meaning you can log onto the course whenever it works best for you.


Tuition billing

I鈥檓 on OSAP. What happens if my loan isn鈥檛 available by day 11?兔子先生 Chevron

All students must pay a deposit to secure a seat in their program. OSAP is set up to automatically remit payment to the college. If the tuition remittance is received from OSAP by the college and the full tuition amount owing is paid after the deadline but before the end of the first month of classes, the late fee will be reversed.

However, should you choose not to redirect your funds you will face a late fee if your tuition is not paid by the deadline. OSAP students will remain registered in their courses but must pay the balance of their fees prior to the end of term or will be denied access to records and/or registration.

Apply for OSAP at least eight weeks prior to the start of your academic year.

I鈥檓 a domestic student. What happens if I pay my deposit, register, and then don鈥檛 pay the fees by day 11?兔子先生 Chevron

If fees are not paid by day 11 of the semester, a late fee of $150 (domestic) will be added to the outstanding amount. You will remain registered but your fees must be paid prior to the end of term or next registration period.

I am an international student. What happens if I pay my fees, register into classes or OntarioLearn sections, and then don鈥檛 pay the extra fees by day 11?兔子先生 Chevron

If any extra charges are added to your account and the balance is not cleared by day 11 of the semester, a late fee of $500 will be added to the outstanding amount. You will remain registered but your fees must be paid prior to the end of term or next registration period.

How and when do I pay tuition?兔子先生 Chevron

To view your invoice, log in to MyGCLife and view the document hub. Additionally, you can view this amount in Banner web. The best way to pay your fees is online through your banking app. The bill is 兔子先生 FEES and your account number is your nine-digit student number.

Where can I check my account summary?兔子先生 Chevron

You can see your account summary in Banner. Select View Account Summary by Term to identify your tuition and ancillary fees, credits and payments, and your account balance.

Find out more information on how to check and pay your fees.

If I don鈥檛 pay the balance, am I still registered?兔子先生 Chevron

Yes. If you have registered but did not pay your fees by day 11, you will remain registered. However, a late fee will be added to your outstanding balance.